Pan Pacific Hanoi
Vad gästerna säger
THE HOYTEL WAS CENTRALLY LOCATED ANS IT WAS AS PER EXPECTATION
Suraj
november 2023
The hotel is well located by the lake. There are good restaurants on site. Service is very good overall. In particular, the Chinese restaurant on the first floor stands out.
Andrey
augusti 2024
Hotel is lovely, staff are helpful, friendly and super polite. We had the pool and gym pretty much to ourselves. The facilities are fantastic, biggest gym in a hotel we have ever seen, sauna was great to relax in before a long haul flight. Other room service food was fine and the rooftop bar was fantastic!
Anita
maj 2023
- perfect location with convenient stores, cafe and restaurants around - nice lake view, can go for a walk when weather is pleasant - very friendly and helpful staff, if you order food on Grab they can actually deliver to your room, some of the other hotels i stayed in Vietnam usually call me to go down and collect the food by myself - love the desk against the big window with nice view and sunlight
Yan
april 2023
Breakfast was excellent - huge range of options. Staff in the Club lounge were excellent. Food offerings in club lounge was limited compared with other hotel chains. Concierge & front desk staff were very helpful
John
september 2024
Great 5 star hotel with exceptional service! The concierge was very helpful and the staff very attentive. We had the room with a view to the temple in the water, very beautiful. Bed was very comfortable. We also tested the varm inside pool which was great, and the sauna and hot jacuzzi. And I had a very good massage. We highly recommend this hotel and would love to come again!
Anja
februari 2024
The staff were extremely helpful. I left my wallet and phone in a taxi and they did everything they could to help. Eventually my items were returned and I'll always remember the willingness to help us.
Vince
juni 2023
Lake view was plus and near to the old quarters. Hotel and room was clean. Room was spacious. Staff were helpful and attentive. Wide spread of food for the buffet. The wellness centre where I had a massage was fantastic.
Yu
december 2023
Our room had a nice view of the lake and the bed was really comfy. Their terrace bar was perfect for sunset as we sampled their afternoon tea (the set was basic though, could improve by adding little pastries). Their staff were all polite and kind, the concierge took care of our Ha Long Bay tour and assigned us to an efficient tour operator. Won’t hesitate recommending this hotel to our family and friends whenever they’re traveling to Hanoi.
Annie
juli 2023
utilities provided with the room were excellent. view, room, comfort were all amazing.
Shreya
januari 2025
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